1. Introduction
Ecoforge Technology (“we”, “our”, “us”) values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
2. Information We Collect
a) Personal Information
- Name, phone number, email address
- Company name and business details
b) Transactional Information
- Purchase inquiries and order details
- Supplier interactions and quotations
c) Technical Data
- IP address, browser type, device information
- Website usage data (cookies, analytics)
3. How We Use Your Information
We use your data to:
- Facilitate procurement and connect you with verified suppliers
- Provide real-time quotes and order tracking
- Improve platform functionality and user experience
- Communicate updates, offers, and support responses
- Ensure security and prevent fraudulent activities
4. Sharing of Information
- We may share relevant information with suppliers to fulfill your requests
- We do not sell or rent your personal data to third parties
- Data may be shared with service providers for platform operations (e.g., hosting, analytics)
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Ecoforge uses cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You can choose to disable cookies through your browser settings.
7. Data Retention
We retain your information only as long as necessary for business purposes, legal compliance, and dispute resolution.
8. User Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, you can contact us at:
